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Capacity Europe 2017

September 14, 2017 by easyfibre

HI all.

 

Easy Fibre will attend Capacity Europe on the 24-26 oct.

Please come and talk with us and see how we can help you get the fibres you need!

 

http://www.capacityconferences.com/Capacity-Europe

Filed Under: Uncategorized

Great news about Cinia

September 14, 2017 by easyfibre

Cinia service desk awarded as the best in Finland

Uutiset 6.9.2017 

Cinia’s service desk for corporate and public customers has been selected as the best service desk in Finland in 2017. Wakaru awarded the recognition at the Yhteys 2017 event in Helsinki. Cinia service desk was selected, in particular, because of its excellent customer and personnel satisfaction, its high level of supervisory work and leadership practices, and its development roadmap based on goals derived from the strategy.

Cinia service desk cares customers 24/7/365 with the solid technical and service-related expertise of its personnel. Cinia provides Finnish and international customers with connectivity, software and cloud services, and the development of Cinia service desk is a key factor in ensuring the reliability of these services.

“We often receive positive feedback from our customers, and now that we have also received this fantastic recognition from Wakaru, we are convinced that we are heading in the right direction in terms of operational development. We are continuously monitoring customer feedback with a zero tolerance approach. I automatically receive messages whenever we get excellent or poor customer feedback, and our response is immediate,” says Teri Nikkanen, Manager of the Cinia service desk.

Wave – the Wakaru customer service network – has held the service desk of the Year competition since 1996. The winner is selected based on comprehensive analysis of professional auditors.  The subjective evaluations of the auditors are supported by objective results from personnel and customer satisfaction surveys and key performance indicators.

“Cinia’s strategic decision to strengthen its service desk can considered as consistent long-term development. Its’ daily supervisory work is passionate and inspiring, and its employees have excellent professional skills, also from the customers’ point of view,” says Consultant and Trainer Liisa Torkkeli, who is the main auditor of the competition.

Cinia’s customers have usually set very high requirements for the availability and reliability of services. In addition, cybersecurity is continuously becoming more important in the digital environment.

“We highly appreciate the recognitionfeedback addressed to Cinia service desk. The implications of digitalisation are continuously increasing, which means that it is critical to have reliable services and partners.  Cinia is committed to operate in the center of  this development,” says Taneli Vuorinen, Senior Vice President of network services business line at Cinia.

Smaller and larger units, and different teams of organisations from the private and public sectors can take part in the service desk of the Year competition. The evaluation is based on good industrial practices, i.e. the international standard for support services, the ITIL framework and the ISO/IEC 20000 standard. The areas evaluated are leadership, strategy and operating principles, HR management, partnerships, resources, processes, and operating procedures.

Further information

Taneli Vuorinen, Senior Vice President, network operations, tel. +358 50 2163, taneli.vuorinen@cinia.fi

Jani Iivonen, Senior Consultant, Wakaru Oy, tel. +358 40 744 9641, jani.iivonen@wakaru.fi
Wave – the Wakaru customer service network

Wave – the Wakaru customer service network (formerly HDI Nordic Oy) provides customer service professionals with public and customised training, consulting, events and networks. Wave works together with service desk and contact centre units, in particular. Wave has more than 60 member organisations from the private and public sectors. Wave members are brought together by the significant role of customer service in their activities and their desire to actively develop customer service. Wave is part of Wakaru Oy which produces Oppia.fi – e-commerce for learning. Further information: www.wakaru.fi

Cinia

Cinia Group provides smart network, cloud and software services that eliminate the meaning of distance and improve global functionality and security. Its solid expertise in the development of critical systems is based on its uncompromising way of verifying reliability and information security in all situations. Advanced cloud-based operating environments offer ICT infrastructure with a high level of cybersecurity, responding to the needs of even the most demanding organisations. Cinia’s has thousands of kilometres of optical backbone network, and the submarine Cinia C-Lion1 cable offer the shortest and fastest route from network hubs in Central Europe to data centres located in ideal conditions in Northern Europe and to markets in Asia and Eastern Europe. Further information: www.cinia.fi.

Filed Under: Uncategorized

Carrier Round table Oslo May 2nd

May 23, 2017 by easyfibre

MEF Presentation

Eidsiva Presentation

BULK Presentation

Filed Under: Uncategorized

International Telecoms Week

April 4, 2017 by easyfibre

Hi all!

Easy Fibre will attend International Telecoms Week.

https://www.internationaltelecomsweek.com

Come visit us at East Tower Gold Level G403

14-17 May 2017
Hyatt Regency & Swissôtel   Chicago IL

 

Filed Under: Uncategorized

Easy Fibre hosts Carrier Roundtable in Stockholm October 27

October 21, 2016 by easyfibre

Interxion Carrier Roundtable has the great honor of presenting Easy Fibre as the host of the autumn Carrier Rountable-event. All Carrier Roundtable members are invited to attend both the Easy Fibre seminar and the popular networking event afterwards.

Please mark your calendar October 27, from 15.45 -19.00. The event will take place at Myntkrogen, Slottsbacken 6 in Stockholm, Sweden.

We have invited speakers from Easy Fibre to talk about the new communication route to Europe-US-Asia and to tell you about the network association.

After the seminar our traditional Carrier Roundtable networking event starts. As usual we offer a bite to eat and something to drink and there will be the an opportunity to win prizes in our business card raffle.

Carrier Roundtable is a great opportunity to expand your personal network by meeting new contacts within the telecom and IT industry.

For questions and more information please contact marcomnordic@interxion.com

Welcome!

 

Program

  • 15:45-16:15 Registration and Coffe
  • 16:15-17:00 Easy Fibre seminar
  • 17:00-19:00 Carrier Roundtable-mingle

http://www.carrierroundtable.com/events/easy-fibre-myntkrogen/

inbjudan_27oktober2016_carrierroundtable

Filed Under: Uncategorized

CINIA AND IT NORRBOTTEN ANNOUNCE INTERCONNECTION AGREEMENT

October 20, 2016 by easyfibre

Cinia’s Northern Digital Highway brings record-breaking capacity to facilitate data intensive operations in the Nordic countries

Helsinki, Finland and Stockholm, Sweden (Datacloud Nordic 2016) – October 20, 2016 – Cinia Group, Finland-based designer, builder and operator of intelligent connectivity and ICT solutions, today announced an interconnection agreement with IT Norrbotten, regional network operator in northern Sweden, to interconnect their fiber optic networks. The partnership allows both companies to offer international connectivity between Sweden and Finland, Germany and Central Europe, along with Russian and Asian markets.

Norrbotten county in northern Sweden is home to a number of data centers and data intensive operations, thanks to the cool climate and highly developed infrastructure. Originally developed to support schools, hospitals and local authorities in one of the most sparsely populated regions in Europe, the high-performance IT infrastructure built and operated by IT Norrbotten has met with increasing international interest.

Interconnection agreement with Cinia’s Northern Digital Highway offers further benefits to organizations evaluating data center locations in the Nordic countries. The Cinia C-Lion1 submarine data cable between Finland and Germany provides a record-breaking capacity of 144 terabits per second (Tbps) and directly connects to key European network nodes such as DE-CIX Frankfurt, the largest Internet exchange point in the world.

“Network reach, speed, and capacity are crucially important enabling factors for data center operators when choosing their locations, along with energy supply and climate conditions,” said Jukka-Pekka Joensuu, Executive Vice President, Cinia Group. “As enterprise cloud development moves from on-premise to cloud environments, and data center to data center connectivity is ever more critical, our joint Nordic infrastructure meets the needs of the world’s most innovative organizations.”

“The interconnection between Cinia and IT Norrbotten’s high-speed-fibre-based network allows for faster communication between Norrbotten and the rest of Europe and Asia,” said Tony Blomqvist, Managing Director, IT Norrbotten. “This is an advantage for the new data center establishments in the region.”

The Northern Digital Highway enables data center providers to benefit from Nordic countries’ cool climate, strict privacy laws, and low energy pricing. Existing interconnections at the Finnish-Russian border allow for direct access to Asia via the so called Northern Silk Road route, positioning Finland as the key gateway between the East and the West.

Note to editors: Jukka-Pekka Joensuu of Cinia Group will speak at Datacloud Nordic 2016. Panel discussion titled “Connectivity – Dark Fiber, fiber and submarine connectivity; new opportunities” will take place at 4.50 pm. Please emaileeva.liljanto@cinia.fi to set an appointment at the event.

For further information, please contact:

Tony Blomqvist, Managing Director, IT Norrbotten
Tel. +46 70 386 7040, email tony.blomqvist@itnorrbotten.se

Jukka-Pekka Joensuu, Executive Vice President, Cinia Group
Tel. +358 40 179 8855, email jukka-pekka.joensuu@cinia.fi

Eeva Liljanto, Partnership Director, Cinia Group
Tel. +358 50 2166, email eeva.liljanto@cinia.fi

Agency Contact: Juha Frey, Netprofile for Cinia Group
Tel. +358 40 572 4674, email juha@netprofile.fi

IT Norrbotten offers to business and the public sector Europe´s biggest open high-speed fibre-based network. We promote the development of networks built for the future – designed for stringent demands on capacity and quality, while catering for the needs of different players. For more information, please visitwww.itnorrbotten.se.

Cinia Group makes the world smaller and business smarter. We design, build and operate intelligent connectivity and ICT solutions, and provide software development expertise along with professional services to embrace cloud and IoT. With clients spanning from startups to governments, we serve the most critical business and public sector needs. Cinia’s Northern Digital Highway based on the C-Lion1 submarine data cable between Finland and Germany seamlessly connects the Nordic countries with Central European network nodes and allows for direct access to Asia. For more information, please visit www.cinia.fi.

Filed Under: Uncategorized

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